Privacy Policy

Data Controller

quantanexus AG is the data controller responsible for your personal data. We are registered in Austria with registration number FN957431a and our registered office is located at Graben 132, 8012 Graz, Styria, Austria.

Data Collection

We collect and process the following types of personal data when you use our website and services:

• Contact Information: When you contact us through our website forms, we collect your name, email address, phone number, company name, and any messages you send to us.
• Technical Data: We automatically collect information about your device, browser type, IP address, operating system, and how you interact with our website through cookies and similar technologies.
• Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation patterns.
• Marketing Data: If you consent to marketing communications, we collect preferences for receiving marketing materials and communication preferences.

The data we collect helps us provide you with our inventory automation services, improve our website functionality, and communicate with you about our offerings.

How We Use Your Information

We process your personal data for the following purposes based on our legitimate business interests and your consent:

• Service Provision: To provide you with information about our inventory automation solutions and respond to your enquiries.
• Communication: To communicate with you about our services, send you updates, and respond to your questions or support requests.
• Website Improvement: To analyse how our website is used and improve its functionality, user experience, and content.
• Marketing: With your consent, to send you marketing communications about our products and services that may be of interest to you.
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests.

We use of your data is always proportionate and in line with your expectations based on our relationship with you.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Service Providers: Trusted third-party service providers who help us operate our website and provide our services, such as hosting providers, email service providers, and analytics services.
• Legal Requirements: When required by law, court order, or to protect our legal rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

All third-party service providers are required to maintain appropriate security measures and are prohibited from using your personal data for their own purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact Form Data: We retain enquiry data for up to 3 years to provide ongoing support and maintain our business relationship.
• Marketing Data: We retain marketing preferences until you withdraw your consent or for up to 5 years from your last interaction with us.
• Website Analytics: Anonymous analytics data may be retained for up to 26 months to help us improve our services.
• Legal Obligations: Some data may be retained for longer periods where required by law or for the establishment, exercise, or defence of legal claims.

After the retention period expires, we securely delete or anonymise your personal data.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data and information about how we process it.
• Right to Rectification: You can request correction of inaccurate or incomplete personal data.
• Right to Erasure: You can request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your personal data in certain situations.
• Right to Data Portability: You can request that we transfer your data to another organisation or provide it to you in a structured format.
• Right to Object: You can object to our processing of your personal data in certain circumstances, including for marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure hosting and backup procedures

While we strive to protect your personal data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. We ensure that such transfers are protected by appropriate safeguards, such as:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, or if you wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with the law.