Terms of Service
Last updated: 15 January 2026
Acceptance of Terms
Welcome to quantanexus. These Terms of Service ("Terms") govern your use of our website, services, and products provided by quantanexus AG ("Company", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with any part of these Terms, you may not access or use our services. These Terms apply to all visitors, users, and others who access or use our services.
Description of Services
quantanexus provides e-commerce inventory replenishment automation services, including but not limited to:
- Demand forecasting and predictive analytics
- Automated inventory replenishment systems
- Inventory optimisation algorithms
- Analytics and reporting tools
- Platform integration services
- Support and training services
We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to our clients.
User Obligations
When using our services, you agree to:
- Provide accurate, current, and complete information about yourself and your business
- Maintain the security of your account credentials and notify us immediately of any unauthorised use
- Use our services only for lawful purposes and in accordance with these Terms
- Not attempt to gain unauthorised access to our systems or interfere with our services
- Not use our services to transmit harmful, offensive, or illegal content
- Comply with all applicable laws and regulations in your use of our services
- Respect the intellectual property rights of quantanexus and third parties
You are responsible for all activities that occur under your account and for maintaining the confidentiality of your login credentials.
Intellectual Property
The quantanexus platform, including all software, algorithms, designs, text, graphics, logos, and other content, is the exclusive property of quantanexus AG and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable licence to use our services for your business purposes in accordance with these Terms. This licence does not permit you to:
- Copy, modify, distribute, or create derivative works from our platform or content
- Reverse engineer, decompile, or disassemble our software or algorithms
- Remove or alter any proprietary notices or labels
- Use our intellectual property for any competitive purposes
All rights not expressly granted to you are reserved by quantanexus.
Payment Terms
If you subscribe to our paid services, you agree to pay all applicable fees as described in your service agreement. Payment terms include:
- Fees are payable in advance unless otherwise agreed in writing
- All fees are non-refundable except as expressly provided in your service agreement
- Late payments may result in service suspension and additional charges
- We may change our fees with 30 days' notice to existing customers
You are responsible for all taxes associated with your use of our services, except for taxes based on our net income.
Data and Privacy
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you acknowledge that we may process your data as described in our Privacy Policy and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Limitation of Liability
To the maximum extent permitted by law, quantanexus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of our services.
Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount paid by you to quantanexus in the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
Disclaimers
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:
- Merchantability and fitness for a particular purpose
- Non-infringement of third-party rights
- Uninterrupted or error-free operation
- Accuracy or reliability of results
We do not guarantee that our services will meet your specific requirements or that any forecasts, predictions, or recommendations will be accurate or profitable.
Indemnification
You agree to indemnify, defend, and hold harmless quantanexus, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:
- Your use of our services in violation of these Terms
- Your violation of any applicable laws or regulations
- Your infringement of any third-party rights
- Any content or data you provide through our services
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Austria.
If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.
Termination
Either party may terminate these Terms and your access to our services at any time:
- You may terminate by discontinuing use of our services and closing your account
- We may terminate immediately if you breach these Terms or for any other reason with reasonable notice
- Termination does not relieve you of any payment obligations incurred prior to termination
Upon termination, your right to use our services will cease immediately, and we may delete your account and data in accordance with our data retention policies.
Force Majeure
Neither party shall be liable for any failure or delay in performance under these Terms due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.
Entire Agreement
These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and quantanexus regarding your use of our services and supersede all prior agreements and understandings.
Changes to Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes by posting the updated Terms on our website and updating the "last updated" date.
Your continued use of our services after such changes constitutes your acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using our services.
Contact Information
If you have any questions about these Terms, please contact us: